Contact Us

Do you have a question about Sydney Credit Union, your finances, or would you like to become a member of our dynamic, cooperative financial institution?

Contact Us!

If you would like to speak to one of our professional staff in person, please contact one of our branches below to arrange an appointment or select from the Branch Contact List or from the Management Contact List.

Not sure who to contact? Simply use our Contact Us form. Contact Us
If you have a technical question regarding your MemberDirect® Online Banking service. (24 hours a day, 7 days a week) 1-888-273-3488
For information on your account, call TeleService® Telephone Banking service.(24 hours a day, 7 days a week) 1-800-963-4848
To report your Sydney Credit Union Member Card® debit card lost or stolen. (Please call immediately) 1-888-277-1043
To report your Sydney Credit Union Collabria Credit Card lost or stolen. (Please call immediately) 1-855-341-4643
For branch and ATM locations. Branch Locator

Sydney Branch

95 Townsend St.

PO Box 1386

Sydney, NS

B1P 5C9

Phone:  (902) 562-5593

Fax:  (902) 539-8448


Sydney River Branch

1280 Kings Rd.

Sydney River, NS

B1S 1E2

Phone:  (902) 539-1684

Fax:  (902) 567-1155

2nd Floor Fax:  (902) 562-0796



Whitney Branch

924 Victoria Rd

Sydney, NS

B1N 1K4

Phone:  (902) 564-6478

Fax:  (902) 567-3938


Quick Reference Guide


Sydney: 902-562-5593

Sydney River: 902-539-1684

Whitney: 902-564-6478

Branch Number: 839

Transit Number: 83493

 For assistance, please call 1-888-CREDIT-U(273-3488) or email (

NOTE: If you are setting up a new Pre-authorized Payment or a new Direct Deposit, please be sure to provide our Branch and Transit number and your eight digit account number.  Please call the branch to confirm your account number. You can download fillable PDF forms to make this process easier by clicking the highlighted text above.